1xBet Privacy: Operations, Terms, and Key Risks
Your personal data is extremely important to us. This page clearly explains how 1xBet collects, stores, and protects your data so you can understand it all at a glance.
How We Protect Your Data
Key points of our Privacy Policy
Introduction
Protecting the privacy of users of the 1xbetpt.top website and related mobile applications (collectively referred to as “1xBet” or “the platform”) is one of our highest priorities. This Privacy Policy clearly explains what personal data we collect, why we collect it, how we use it, and the rights you have.
By using the platform, you acknowledge that you have read and agree to this Privacy Policy. If you have any questions, feel free to contact our support team — we are happy to explain everything transparently.
1xBet respects your privacy. We only collect necessary personal data, never sell it, and store it with the highest security measures.
What personal data do we collect?
When you create an account and use 1xBet services, some information is recorded automatically or provided by you. Below is an overview of the data we collect:
| Data type | Examples | Purpose of collection |
|---|---|---|
| Identity data | Name, date of birth, ID card, or passport | Used for KYC identity verification |
| Contact details | Phone number, email address | Account management and notifications |
| Financial data | For example, e-wallet number, bank account details | Deposits and Withdrawals |
| Device information | IP address, browser type, operating system | Security verification and risk management |
| Gaming activity records | Betting history, session times, and connection duration | Responsible Gambling |
| Transaction details | Deposit, withdrawal, and bonus records | Financial auditing and reconciliation |
We never store your full card number, PIN, or password. All payment details are processed through secure payment gateways and are not retained on our servers.
How we use your personal data
1xBet uses your data only for clear and necessary purposes, never for unauthorized ones. The primary uses include:
- Creating, verifying, and managing your account.
- Processing deposits, withdrawals, and bonus transactions.
- Performing KYC identity verification and age checks to ensure compliance with the legal gambling age.
- Preventing fraud, money laundering, and other illegal activities to maintain platform security.
- Providing customer support to assist with your inquiries.
- Sending exclusive promotions and bonus notifications with your consent; you can unsubscribe at any time.
- Monitoring responsible gambling behavior to help you maintain healthy gaming habits.
- Complying with applicable laws and legal obligations.
- Ensuring platform stability and information security.
If you do not want us to use your personal data for marketing purposes, you can contact us through 1xBet official customer support. You can disable marketing emails in your account settings, or directly
Personal data retention period
1xBet retains your personal data only for as long as necessary to provide services or comply with legal requirements. The basic principles of our retention policy are:
- While your account is active, we keep your account information and all transaction records complete.
- After account closure, your financial transaction records are kept for at least five years as required by law.
- Documents related to identity verification (KYC) may be stored for up to seven years after account closure.
- Personal data used for marketing purposes is removed from our systems immediately once you withdraw your consent.
- Information stored by cookies is automatically cleared when the browser session ends or upon reaching the preset expiration period.
Except where legally required, we do not keep any of your data beyond the necessary time. After the retention period, all information is permanently deleted in a secure and irreversible manner.
Who we share your information with
1xBet never sells your personal data. However, to provide our services, we may share only the minimum necessary information with certain trusted partners:
- Payment Service Partners: Your designated payment service providers and banking partners will receive the necessary information required to verify transactions.
- Game Providers: Legally licensed game providers, including Ezugi, will receive the information necessary to maintain normal game operations.
- KYC Identity Verification Partners: To complete identity verification, qualified third parties engaged by us may review certain supporting documents.
- Law Enforcement Agencies: If we receive an official court order or are subject to other legal obligations, we may be required to provide relevant data.
- Anti-Fraud Protection Systems: Advanced anti-fraud software automatically scans every transaction to help block suspicious activity.
Every partner is bound by strict privacy protection contracts. They may only use your data for the service purposes specified in the contract and are absolutely prohibited from sharing it with any other third party.
Cookie Policy
The 1xBet platform uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser to remember preferences and maintain your session.
- Strictly Necessary Cookies: These cookies are responsible for maintaining login status and ensuring connection security. If you disable them, the website will most likely not function properly.
- Functional Cookies: These are used to remember your preferred settings, such as language, display theme, and other personalization options.
- Analytics and Performance Cookies: These help us understand which areas of the platform are used more often, so we can optimize our services. All data collected here is completely anonymous statistical information.
- Security Cookies: These are specifically used to detect and prevent fraudulent activity and malicious bot attacks.
You can manage or delete cookies at any time from your browser settings. However, disabling necessary cookies may limit some core platform functions. On your first visit, a notice will appear allowing you to decide whether to accept cookies.
Your privacy rights
1xBet complies with the EU GDPR and other international data protection standards. Under applicable law, you have the following key rights regarding your personal information:
If you wish to exercise the above rights, contact us through 1xBet official customer support. Please reach out via our customer support channels; we usually respond within 30 days.
Children’s Privacy
1xBet is intended for users who are at least 18 years of age (or the age of legal majority in their jurisdiction). We do not knowingly collect personal data from minors.
- Date of birth is verified during registration.
- If there are any suspicious circumstances, KYC identity verification documents will be required.
- Any account found to belong to a minor will be immediately closed and the associated personal data deleted.
- If requested by a parent or guardian, we will also delete their child’s data.
If you discover that your child has used the 1xBet platform, please immediately contact us through 1xBet official customer support. We will take appropriate measures as quickly as possible.
Security Safeguards
1xBet employs industry-leading security technologies to protect your personal data. Our security infrastructure includes:
- SSL/TLS Encryption: All data transmissions are protected with 256-bit AES encryption.
- Two-Factor Authentication (2FA): You can optionally enable an additional OTP one-time verification code mechanism for account login.
- Firewall Protection: Advanced firewalls block unauthorized access.
- Regular Security Audits: Third-party cybersecurity experts periodically test our systems.
- Data Backups: Your data is backed up on multiple secure servers.
- Access Control: Only authorized personnel can access certain data.
- Suspicious Activity Alerts: If unusual login or transaction activity occurs, the system will send you a real-time alert.
Please set a strong password and do not share it with others. If you notice any suspicious activity, notify us immediately.
Third-Party Links and Services
The 1xBet platform uses certain third-party services, such as payment gateways, game providers, and KYC identity verification services. These third parties have their own independent privacy policies.
- Data you provide to third-party services will be processed in accordance with their respective privacy policies.
- 1xBet does not bear direct liability for privacy violations committed by third parties.
- We only work with trusted and licensed partners.
- All partners have signed our data protection agreement.
To review third-party privacy policies, please visit the official website of that organization directly.
Changes to This Privacy Policy
1xBet reserves the right to update this Privacy Policy at any time. If changes are made, we will take the following steps to notify you:
- If there are material changes, we will send a notification to the email address registered on your account.
- A notice will also be displayed on the platform’s homepage.
- The “Last Updated” date at the top of this page will be updated accordingly.
- By continuing to use the platform after the policy changes, you indicate your acceptance of the updated Privacy Policy.
We recommend that you review this page regularly to stay informed about the latest Privacy Policy information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact our dedicated privacy team. Our support services are available in multiple languages, including English.
- Email: Please use the contact form on the official website or customer support channels to submit your inquiry. Contact Support
- Live Chat: Click the chat icon at the bottom right of the platform screen to start a conversation.
- Average response time: responses are typically provided within 24 hours.
- Processing time for data deletion requests: up to 30 business days.
If you have any formal privacy complaints or requests, please submit them directly through the official website, with "Privacy Request" in the subject line. Contact us through 1xBet official customer support. Our Data Protection Officer team will respond within 72 hours.
